By: Lucy

Lucy — Thu, 04 Dec 2008 20:05:55 +0000

Listen, I know this post is old, but I need to tell someone! I do a lot, and I mean a lot, of shopping online. Anna Sova has the WORST e-commerce experience I have ever encountered. Nothing is ever in stock; just try to order a complete set of anything and dress your bed. Utter frustration! When I finally did put a look together and in the sizes I needed, the web page threw me off and declared and error when attempting to finalize the transaction. Did I buy something or did it not go through? I called “Sean” the only person you can get in touch with and after many attempts to reach him, he finally answered and yes, my order did go through. Great. 4 days later, “Uh, Sean, did my order get shipped? I received no email confirmation about anything.” His response, “It appears it was picked, let me go see if it is sitting in back waiting to go out, I’ll call you back.” 3 days later, “Uh, Sean (again to voice mail agent) it’s me again. Did my order go out? I’m going out of town and will need to know what’s up.” 2 voice mails later, “…yes it was shipped. Here is the tracking number.” Input tracking number into UPS search thingy, “INCORRECT TRACKING NUMBER!!!” I called him yet again, and was emailed the correct number indicating it would now be another 10 days before delivery was expected. This on top of numerous errors on the web-site. Honestly, either offer online shopping or don’t, but DO NOT operate your business like this. I will not do any shopping for Anna Sova again, it is simply to difficult, unprofessional and I have a very bad impression of them.

By: green LA girl

green LA girl — Sat, 31 Dec 2005 21:00:23 +0000

I just got Anna Sova sheets a few weeks ago — and love them!

By: Starre

Starre — Fri, 09 Dec 2005 15:28:18 +0000

Did I mention that I got free samples of paint at the party? I will be doing my bathroom in stripes of the cool paint.

Comments on: Anna Sova Yummy

By: Lucy

By: green LA girl

By: Starre